Repair reporting, Income collection, cleaning and grounds maintenance, neighbour disputes and other issues involving the management of your estate or block are now dealt with by Metropolitan Housing Trust (North and South Thames).

The contact details for North & South Thames Customer Services are:

• North Thames on 020 8976 1000
• South Thames on 0800 783 2399

The Residential Sales Team deals with:

• Staircasing (buying a larger share in your home)
• Re-sales (if you want to move and sell your existing share in your home)
• Solicitors enquiries
• Re-mortgaging
• Lease Extensions
• Purchase of Freehold
• Right to Buy/Right to Acquire
• Voluntary Sales Scheme
• Social HomeBuy

Your first point of contact about any of the above is the Residential Sales Team.  We will be pleased to help you with your enquiries and you can contact us on 020 8920 7777 from 9 am to 5.15pm, Monday to Friday.

The New Homes Team delivers all new homes from development stage through to long term management.  We provide a range of services to customers and housing management on new schemes to customers for the first 3-6 months from moving in.

Please see our organisational chart for contact details. 

Email Contacts

If you would like to contact the Residential Sales Team by email please use one of the following email addresses:

If you have an enquiry in relation to Staircasing, Re-sales, Solicitors Enquiries or Re-mortgaging please email the Residential Sales Team at: residentialsales-leasehold@mht.co.uk. 

If you have an enquiry about Right to Buy, Right to Acquire or Voluntary Sales Scheme, please contact righttobuy@mht.co.uk, or if you have an enquiry in relation to Social Homebuy, please contact socialhomebuy@mht.co.uk .