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What MHO does

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by ben last modified 2010-05-05 13:55

Since 1981 MHO have helped more than 35,000 households in the Midlands, London and other areas into affordable home ownership. We create and market affordable home ownership and rent products and services for low and moderately paid working households. Our commercial success enables us to reinvest continually in affordable housing and the communities we work in.

Metropolitan Home Ownership is part of Metropolitan Housing Partnership, a unique network of locally focused member organisations working together to provide housing, regeneration, community, care and support services. Visit our Partnership website at www.mhp-online.co.uk.

Our shared objective and vision for all that we do, wherever we work, is simple and clear:

What we do
We aim to offer properties at 25-75% of their open market value to both low (£16k-£22k) and moderate (£22k-45k) income earners. Whilst interest rates are low, we are also committed to setting low initial rents, especially in high value areas, to help meet this target.
We build homes that people want to live in, and that enhance the local environment. But our vision takes us further. As well as transforming lives, we contribute to innovative regeneration programmes and new build projects that help to transform areas and encourage strong, culturally diverse and tolerant communities. We offer all sections of the community equal opportunity of access to our services, the homes we build and to us as an employer.

We are a HomeBuy Agent
MHO are delighted to have been re-appointed as the HomeBuy Agent for East, North and West London. Through our HomeBuy Agency service, which is called Housing Options, we offer customers and stakeholders a one stop shop for getting to know about, applying for and benefiting from affordable home ownership and intermediate rent opportunities coming up in the capital. We run this service in partnership with L&Q, who are HomeBuy Agent in South-East and South-West London.
The Housing Options website  - www.housingoptions.co.uk - has been designed so that anyone looking for an affordable home in London need only fill in one application form to gain access to low cost home ownership and intermediate rent products from housing associations and private developers.

Our customers are the focus of all we do
We have been a Chartermark accredited organisation and are currently working toward achieving Customer Service Excellence accreditation. This quality standard, along with continuing investment in customer service training and customer involvement and feedback programmes form the foundations of a commitment to continuous business improvement. MHO are very grateful to our stakeholders and customers who help us to improve what, why and how we do things.

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