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Customer Forums

We’d really appreciate it if you would take some time to help us improve the way that we help you, and people like you. We aim to provide excellent services that meet your needs and expectations and recognise that your views and opinions are important. To help shape the services we provide we welcome you to get involved. You can get involved in as many or as few of the following depending on the amount of time you have available.

Email Forum

Have your say on the way Metropolitan Home Ownership Services operates – from the business plan to our customer service standards and website. You will receive a gift voucher for your comments on each topic we email you about

Customer Forum Meetings

The customer forum meeting is a way for us to get together and discuss general views on services and products and let you have your say on how you think these can be shaped and improved.  You will receive a voucher for each meeting you attend, and refreshments will be provided.  

If you would like to talk to us about getting involved in any of these activities, please contact us using the online form, call us on 020 3535 2700 or email us.

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