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Get Involved

We hope all of our customers enjoy living in their homes and have a good experience with us. We are always keen to involve our customers and listen to suggestions and complaints so that we can continue to make improvements.

In this section you will find information on the involvement opportunities we offer, our customer feedback scheme, the changes we have made as a result of feedback as well as the results of previous surveys. Scroll the navigation menu on you left or click the links below for further information.

Shout about Metropolitan
Help us spread the word to others like yourself who may not be aware of the affordable home ownership options by sharing your positive experience.

Customer Forums
Have your say on the way we operate – from the business plan to our customer service standards and website. You will receive a gift voucher for your comments on each topic we email you about or for each meeting you attend.

If you would like to talk to us about getting involved in any of these activities, please contact us using the online form, call us on 020 3535 2700 or email us.

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