Here you can find information regarding our Service Standards, and we will publish the performance against our Service Standards on a quarterly basis. So please return regularly for updates on our performance against each standard.
We want to give you the best possible services combined with excellent customer care. To achieve this we need your help. If you have any compliments, suggestions or complaints about Metropolitan home ownership, our services and/or our staff then please complete our online form and we'll get back to you.
If you wish to know more about the Service Standards take a look at our related links and documents.