Terms & Conditions
Please read this carefully. By accessing Metropolitan home ownership services's web site at www.mho.co.uk (the "Web Site") you are agreeing to the terms that appear below. If you have any questions, please visit our contact page.
www.mho.co.uk and all subsidiary web pages and sites within the Partnership are owned by Metropolitan home ownership services. As a user, you will be able to access material on all public areas of the Site. MHT does not make any charge for you to access the Site. However, you should be aware that your Internet Service Provider and/or telephone operator may charge you for time spent accessing the Site in the same way that you are charged for making telephone calls. You should contact your operator if you require details of these charges.
There is no specific time limit applying to your access and use of the Site under these Terms. However, Metropolitan home ownership services reserves the right to suspend or terminate access and use of the Site at any time. It may exercise this right with or without notice.
Changes to these Terms
Metropolitan home ownership services reserves the right, at its discretion, to make changes to any part of the Site and its related services. Due to its policy of updating and improving the Site, the MHT may wish to change these Terms, and will do so without notice.
Information contained on the Metropolitan home ownership services's site
Information displayed on the site may change without prior notice. Metropolitan home ownership services can not be held responsible if you act upon information which has changed since viewed and since proved to be inaccurate. Though we endeavour to ensure the accuracy of information on the Web site, The MHT would suggest you confirm details of any information before acting upon them.
Metropolitan home ownership services reserves the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve our customer service. We do not in the main part gather specific information from individuals. Where we will do so we will state clearly that this is the case, and we will make sure this is held securely and in compliance with all relevant legislation.
Where disclosure of information to a third party is likely we will, where possible, endeavour to ensure that this is clearly indicated.
This does not affect your statutory rights.
Metropolitan home ownership services are data controllers under the Data Protection Act 1998. We will process personal information you have supplied to us in accordance with that Act and only for the purpose for which it is collected. We process information only for the purposes specified in our notifications to the Information Commissioner.
We may get information about you from others or we may give information to them. If we do, it will only be as the law permits:
• to prevent or detect crime
• to protect public funds
• to check the accuracy of information you supply, or
• where we are required to by court order or legislation.
As a data subject, you have the right to ask for a copy of information we hold about you and to ask for any inaccuracies to be corrected. To do this please visit our contact page.
To view our 'public trust charter' - a statement of how we treat your personal information you entrust to us, please visit our contact page
Freedom of Information
Metropolitan home ownership services are NOT a 'public authority' as defined by schedule 1 of the Freedom of Information Act 2000. The Act - including the general right of access - does not apply to the Group.
In the interests of good business practice, public trust and being transparent to about our policies and procedures, the Organisation has decided to comply with the Terms of the Act as if it where a 'schedule 1 public authority'.
Part of the requirements of the Act is to produce a 'publication scheme' that gives access to individuals to information owned by the Group. Please click here to access the publication scheme. we are not at present making any charge for publications available on the site.
External Web sites
Metropolitan home ownership services is part of the Metropolitan Housing Trust and is charitable, registered under No.16337R. Metropolitan Housing Trust is registered with the Housing Corporation, No. LO726 . Metropolitan is the brand name for Metropolitan Housing Trust Limited (MHT) and Metropolitan Support Trust (MST), registered office: The Grange, 100 High Street, Southgate, London N14 6PW.