Terms & Conditions

Please read this carefully. By accessing Metropolitan Home Ownership's web site at www.mho.co.uk (the "Web Site") you are agreeing to the terms that appear below. If you have any questions, please fill in our contact form.

Introduction

www.mho.co.uk and all subsidiary web pages and sites within the Partnership are owned by Metropolitan Home Ownership (MHO). As a user, you will be able to access material on all public areas of the Site. MHT does not make any charge for you to access the Site. However, you should be aware that your Internet Service Provider and/or telephone operator may charge you for time spent accessing the Site in the same way that you are charged for making telephone calls. You should contact your operator if you require details of these charges.

There is no specific time limit applying to your access and use of the Site under these Terms. However, MHO reserves the right to suspend or terminate access and use of the Site at any time. It may exercise this right with or without notice.

Changes to these Terms

MHO reserves the right, at its discretion, to make changes to any part of the Site and its related services. Due to its policy of updating and improving the Site, the MHT may wish to change these Terms, and will do so without notice.

Information contained on the MHO site

Information displayed on the site may change without prior notice. MHO can not be held responsible if you act upon information which has changed since viewed and since proved to be inaccurate. Though we endeavour to ensure the accuracy of information on the Web site, The MHT would suggest you confirm details of any information before acting upon them.

Privacy Policy

Metropolitan Home Ownership reserves the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve our customer service. We do not in the main part gather specific information from individuals. Where we will do so we will state clearly that this is the case, and we will make sure this is held securely and in compliance with all relevant legislation.

Where disclosure of information to a third party is likely we will, where possible, endeavour to ensure that this is clearly indicated.

This does not affect your statutory rights.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page, our public trust charter and any service specific privacy statements ensure you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Data Protection

Metropolitan Home Ownership are data controllers under the Data Protection Act 1998. We will process personal information you have supplied to us in accordance with that Act and only for the purpose for which it is collected. We process information only for the purposes specified in our notifications to the Information Commissioner.

We may get information about you from others or we may give information to them. If we do, it will only be as the law permits:

•  to prevent or detect crime
•  to protect public funds
•  to check the accuracy of information you supply, or
•  where we are required to by court order or legislation.

As a data subject, you have the right to ask for a copy of information we hold about you and to ask for any inaccuracies to be corrected. To do this please fill in our contact form.

To view our 'public trust charter' - a statement of how we treat your personal information you entrust to us, please fill in our contact form.

Freedom of Information

Metropolitan Home Ownership are NOT a 'public authority' as defined by schedule 1 of the Freedom of Information Act 2000. The Act - including the general right of access - does not apply to the Group.

In the interests of good business practice, public trust and being transparent to about our policies and procedures, the Organisation has decided to comply with the Terms of the Act as if it where a 'schedule 1 public authority'.

Part of the requirements of the Act is to produce a 'publication scheme' that gives access to individuals to information owned by the Group. Please click here to access the publication scheme. we are not at present making any charge for publications available on the site.

Cookies

This site does not at present employ the use of Cookies.

External Web sites

www.mho.co.uk and subsiduary sites contain links to other websites, both those of government departments and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us via the web site to any other site. We identify where a link will take you to another site where possible.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page, our public trust charter and any service specific privacy statements ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Metropolitan Home Ownership is part of the Metropolitan Housing Trust and is charitable, registered under No.16337R. Metropolitan Housing Trust is registered with the Housing Corporation, No. LO726 .